The problem seems to persist if rather than using Outlook 2013 on a PC you use the mail client on an iPhone - this suggests Outlook 2016 is doing some odd rather than 2013 just not displaying it correctly. 'thank you google') it looks like Outlook 2016 isn't including font information in the email so Outlook 2013 is reverting to it's standard font.
As you can see the image shows that when the email arrives in Outlook 2013 the colour of the image changes (although if you save the file and open it in preview it is actually still the same colour - it's the way it's rendered that's different, not the image itself).Ĭlicking 'reply' (which lets you see the font information being used) shows that while the email signature was build using the font Calibri (which is installed on both devices) it's being rendered in Outlook using 'Times New Roman'.įrom what I can see (i.e.
